Frequently Asked Questions

1. How Do I Contact You?
You can reach us by Email support@dogcratesplus.co.uk. If you contact us via email, we usually respond within 24 hrs (Monday - Friday) to any question. You can fill in form here.

2. What Payment Methods are Accepted?
All major credit cards are accepted, such as Visa, MasterCard, American Express. We also accept PayPal, PayPal Express Checkout, and Shop Pay.

3. How Do I Track My Order?
You will receive an email including your tracking number within the next 24 hours after receiving your order.

4. How long does it take to receive my order?
All UK Mainland orders usually take 1-3 business days, depending on location.

5. Is it safe to order on DogCratesPlus.co.uk?
Your security is our priority. Dogcratesplus.co.uk website is using encrypted SSL security measures that make your shopping experience and privacy completely safe.